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Pokies123 Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use the Pokies123 website and related services. Please read them carefully before creating an account, depositing funds, playing games or using any other service. By accessing the website, you acknowledge that you have read, understood and agreed to these terms. If you do not agree, you should not use the website.
1. General terms and eligibility
These Terms & Conditions form an agreement between you and the operator of Pokies123. They apply to the website, games, account features, promotions, payment services and other products or services made available through the platform. Additional rules may apply to particular games, promotions or features. Where additional rules apply, they will be displayed or made available before you use the relevant service and will form part of these terms.
You must be legally permitted to participate in online gambling in the place where you are located. You are responsible for checking and complying with all laws that apply to you. You must not access or use Pokies123 if online gambling is unlawful in your jurisdiction, if you are below the applicable legal gambling age, or if you are subject to a gambling exclusion or restriction that prevents participation.
When opening or using an account, you must provide information that is complete, accurate and current. You must update your details if they change. We may ask you to verify your identity, age, location, payment method or source of funds. Verification checks may be completed before an account is activated, before funds can be withdrawn, or at any other time where required for security, legal or operational reasons.
- You may create and use only one personal account unless we expressly agree otherwise.
- You must keep your login details confidential and must not allow another person to use your account.
- You must notify us promptly if you believe your account details have been lost, disclosed or used without permission.
- You must not create an account on behalf of another person or use another person’s account.
- You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the issue could not reasonably have been prevented through proper care. We may suspend or close an account where information cannot be verified, where these terms may have been breached, or where action is needed to protect you, other users or the platform.
2. Games, deposits and withdrawals
Games are provided for entertainment. Game outcomes are determined by the relevant game systems and applicable rules. You accept that results may be random and that past results, patterns or activity do not predict future outcomes. You must check the game information displayed on the website before participating and should only stake amounts you can afford to lose.
You may need to have sufficient cleared funds in your account before placing a wager. A transaction is not necessarily accepted until it is confirmed by the platform. We may refuse, cancel or review a transaction where there is an error, suspected misuse, a technical problem, a payment issue or a legal or security concern. If a transaction is cancelled after funds have been received, the relevant amount will generally be returned subject to any necessary checks.
Deposits must be made using a payment method that belongs to you or that you are authorised to use. We may decline payment methods, apply verification requirements or restrict transactions where the payment source cannot be confirmed. You are responsible for checking any fees, charges, currency conversion costs or limits applied by your bank, card provider or payment service.
Withdrawals may be subject to account verification, payment checks and any applicable game or promotional rules. Funds may be returned using an approved method and, where appropriate, to the original payment source. We do not promise that every payment method will be available for every transaction. Processing times can vary because of identity checks, payment providers, weekends, public holidays, technical issues and other circumstances outside our reasonable control.
You must not deposit or wager funds obtained through unlawful activity or funds that you cannot afford to lose. We may review transactions and account activity where there are concerns about fraud, financial crime, responsible gambling or compliance with applicable requirements. We may delay, refuse or reverse a transaction while a review is taking place.
Promotions and offers
Any promotion, bonus, reward or special offer is subject to its own terms. Those terms may set out eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values, withdrawal rules and other limitations. You should read the applicable promotional terms before opting in or using an offer. We may withdraw or amend an offer where permitted, including where an error has occurred or misuse is suspected.
3. Responsible gambling, privacy and acceptable use
Pokies123 supports gambling as entertainment, not as a way to make money or solve financial problems. You should set personal limits, take regular breaks and avoid chasing losses. Never gamble with money needed for rent, bills, food or other essential expenses, and do not gamble when affected by alcohol, drugs, stress or strong emotions.
Responsible gambling tools and support options may be available through the website. These can include deposit or spending limits, time reminders, activity information, temporary breaks and account closure or self-exclusion. If gambling is no longer enjoyable or feels difficult to control, stop playing and seek support from an appropriate independent counselling or support service in Australia.
Information about you is handled in accordance with our Privacy Policy. This may include information used to open and manage your account, process transactions, verify identity, protect the platform, meet legal obligations and improve services. By using the website, you acknowledge that relevant information may be collected, stored, used and shared with service providers where necessary for these purposes.
You must use the website lawfully and respectfully. You must not interfere with its operation, introduce malicious code, attempt to gain unauthorised access, copy or exploit website content without permission, use automated systems to access the platform, or take part in conduct that may harm the website or other users. You must not manipulate games, payment processes, promotions or account systems.
- Do not use software, devices or methods intended to gain an unfair advantage.
- Do not submit false, misleading or stolen information.
- Do not attempt to bypass security, location or account controls.
- Do not publish material that is unlawful, threatening, abusive, defamatory or discriminatory.
- Do not use the platform to advertise, solicit or distribute unauthorised commercial content.
4. Website access, liability and changes
We aim to keep Pokies123 available, accurate and secure, but uninterrupted access cannot be guaranteed. The website may be unavailable or changed because of maintenance, upgrades, technical faults, security events, network problems or circumstances beyond our reasonable control. We may add, remove, suspend or modify games, features, content, payment options and account tools without prior notice where this is reasonably necessary.
Website content is provided for general information and may contain errors, omissions or outdated material. You should check the information displayed at the time you use a service. To the extent permitted by law, we are not responsible for losses caused by your failure to protect account details, unsuitable use of the website, interruptions outside our reasonable control, or reliance on information that was not intended to provide personal financial or legal advice.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those rights, you agree that your use of the website is at your own risk and that you are responsible for deciding whether a service is suitable for you.
We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, transactions are irregular, responsible gambling concerns exist, or action is required for security, legal or regulatory reasons. If an account is closed, any remaining balance will be handled in accordance with applicable requirements and after any necessary checks, except where funds are affected by fraud, unlawful conduct or a breach of these terms.
We may update these Terms & Conditions from time to time. The current version will be published on the website, together with the date or other indication of an update where appropriate. Changes will apply from the time they are posted or from any later date stated in the updated terms. If you continue to use Pokies123 after changes take effect, you accept the revised terms.
If you have a question, complaint or concern about these terms or a service, please use the contact or support options shown on the website. We may ask for information needed to investigate the matter. These terms should be read together with any applicable Privacy Policy, Responsible Gambling information, promotion rules and game rules. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.