100% up to $1,000
Betting Rules
These Betting Rules explain the general conditions that apply when you place bets through Pokies123. They are intended to help players understand how bets are accepted, recorded, settled and reviewed. By using the betting services, you agree to follow these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. If a specific market, promotion or product has additional rules, those rules may also apply.
1. General betting conditions
Players must have an account and must be legally permitted to use online gambling services in their location. You are responsible for providing accurate, current and complete information when registering and when using your account. Pokies123 may require identity, age or account checks before accepting bets, processing withdrawals or providing access to certain services.
Only one account should be used by each player unless an authorised exception applies. Accounts must be used personally and must not be shared, sold, transferred or operated on behalf of another person. You must keep your login details confidential and notify Pokies123 if you believe that your account has been accessed without permission.
You must be at least the legal gambling age applicable to you. Pokies123 does not permit underage gambling. Where age or identity cannot be verified, the account may be restricted while checks are completed. Any person who is not legally allowed to gamble must not attempt to open or use an account.
- Bets must be placed through the available betting interface and in accordance with the instructions shown on screen.
- You should check the selection, odds, stake, potential return and any applicable conditions before confirming a bet.
- You are responsible for reviewing your bets and account activity and for reporting suspected unauthorised use promptly.
- A bet may be declined, limited, suspended or cancelled where required by applicable rules, technical conditions, risk controls or account checks.
- Pokies123 may update betting rules from time to time. The rules applying when a bet is accepted will generally be relevant to that bet, subject to corrections and applicable legal requirements.
You should not place a bet if you do not understand the market, the odds or the settlement conditions. If a rule is unclear, seek clarification before placing the bet. Continuing to use the service after a rule change may indicate acceptance of the updated rules, where permitted by law.
2. Placing, accepting and cancelling bets
A bet is not accepted merely because a selection has been entered or displayed in a bet slip. Acceptance occurs only when the platform confirms the bet. The confirmation may be shown on screen or recorded in your account history. You should retain the relevant bet reference or transaction record where one is provided.
A displayed price, line, total, market or potential return may change before a bet is confirmed. The information shown at the point of confirmation is the information you should check carefully. If there is a communication, display or pricing error, Pokies123 may correct, void or review the affected bet in accordance with the applicable terms and legal requirements.
Bet confirmation and account records
Your account history is the main record of bets placed through the service. If a bet does not appear in your history or you receive an error message, do not assume that it was accepted. Check your balance and account records before attempting to place the same bet again. Duplicate bets may be treated as separate accepted bets where each was successfully confirmed.
Cancellations and amendments
Once accepted, a bet generally cannot be changed or cancelled by the player unless a specific product rule, feature or applicable requirement allows it. A request to cancel a bet is not effective until it has been confirmed by Pokies123. Technical interruptions, delays, device problems or a failure to read the rules do not automatically cancel an accepted bet.
Pokies123 may cancel or void a bet where it was accepted in error, affected by a system fault, placed using an unauthorised account, connected with prohibited conduct or covered by a market-specific cancellation rule. Where a bet is voided, the applicable settlement treatment will depend on the relevant product rules and circumstances.
- Select the market and selection carefully.
- Enter the intended stake and review the displayed terms.
- Confirm the bet only after checking all details.
- Wait for acceptance and retain the confirmation or bet reference.
- Review the bet in your account history and contact support through the available channel if the record appears incorrect.
3. Results, settlement and payments
Bets are settled using the official result or other settlement source specified for the relevant market. Settlement may take place after an event has ended, after an official decision has been issued, or after the information needed to determine the result becomes available. The result used for settlement may not be the same as an informal or immediately reported result.
If an event is postponed, abandoned, interrupted, rescheduled or subject to a later decision, the applicable market rules will determine whether bets remain active, are carried forward, are settled on another basis or are voided. Different products can have different treatment, so players should read the rules displayed for the market before placing a bet.
Where a result is corrected or officially changed, Pokies123 may adjust a settlement if the original settlement was incorrect. An adjustment may affect the account balance and the status of the relevant bet. Corrections will be made in accordance with the applicable rules and legal obligations.
Odds, returns and balances
The potential return shown before confirmation is an indication based on the displayed odds and stake. The final result depends on the terms of the market, the status of each selection and any applicable deductions, limits or settlement provisions. A return is not guaranteed until the bet has been settled and the amount has been credited to the account.
Account balances, deposits, withdrawals and betting transactions may be subject to verification, processing checks and applicable payment rules. Pokies123 may delay or restrict a transaction where required to verify identity, prevent fraud, meet responsible gambling obligations or comply with applicable laws. Players should use payment methods in their own name unless expressly permitted otherwise.
- Check the settlement status in your account before raising a query.
- Do not assume that a pending bet has won or lost until it is formally settled.
- Allow for event delays, official reviews and market-specific settlement procedures.
- Keep records of relevant bet references, account messages and transaction details.
- Raise suspected settlement errors promptly through the available support process.
4. Fair use, disputes and responsible betting
The betting service must not be used for unlawful activity, fraud, money laundering, account manipulation, collusion or any attempt to interfere with the operation of the platform. The use of automated tools, false information, multiple accounts or another person's payment method may be restricted or prohibited. Where suspected misconduct is identified, access may be suspended while the matter is reviewed.
If you believe that a bet, result, balance or transaction is incorrect, review the relevant market rules and account history first. You should then raise the issue through the customer support channel available on the website, providing enough information for the matter to be investigated. This may include your account details, bet reference, date, market and a clear description of the concern. Do not send passwords or other unnecessary sensitive information.
A review may involve checking system records, bet confirmations, market information, official results and account activity. Pokies123 may request additional information where reasonably necessary. The outcome will be based on the applicable rules, available records and relevant legal requirements. If a resolution is not satisfactory, any further review or complaint pathway described in the applicable terms may be used.
Bet responsibly
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never bet more than you can afford to lose. Avoid chasing losses, taking out money to gamble, or gambling when you are distressed, tired or under the influence of alcohol or other substances.
- Set personal spending and time limits before betting.
- Take regular breaks and keep gambling separate from essential expenses.
- Do not increase your stakes to try to recover previous losses.
- Use available account controls, breaks or self-exclusion options if gambling is becoming difficult to manage.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
If you are underage, excluded or not legally permitted to gamble, do not use the service. Players in Australia should consider the responsible gambling information available through relevant Australian support services and state or territory resources. These Betting Rules do not replace professional financial, legal or wellbeing advice.